One of the most common issues of Windows operating system is the Unidentified Network problem. When these words appear on your network status, you will never get an internet connection no matter how you refresh your web browser. But since this is a common issue, you can expect that there are already a couple of sure ball solutions that you can use to fix this.
The Unidentified Network problem is usually a cause of typical errors. These errors could be due to recent software update, loose connections, and a bug from the router itself. So we will try to tackle all of those within this article. Hopefully, one of them is your solution. So before we go straight to the fix that you need, please be reminded to follow the instruction exactly as it is stated. And do not try bypass or do any shortcuts to prevent creating more issues. Let’s start.
How to Fix Unidentified Network Issue on Windows 10
Things to do first:
We have prepared a couple of methods to make sure that you will be able to fix the Unidentified Network issue when you leave this article. But before we continue, let’s make sure that the problem is not from the simplest problems first.
- Check the LAN cable if it is properly connected to the LAN port of both the computer and the router or modem.
- Restart your PC because it might be the cause of a bad boot.
- Restart your modem and router to make sure that it is not just due to overheating or power interruption.
- Speaking of power, check the power cords of the router or modem and see if there is some damage or something.
- Turn off your Antivirus. There is a possibility that it is just a cause of an oversensitive detection mechanism of the software.
- Call your ISP customer service hotline for some unannounced maintenance within your area.
- Make sure that your internet bill is paid and updated.
Method 1: Reinstall Network Adapter Driver
- Sometimes, driver software is the culprit for this type of error. To check for this problem, hover your mouse to the bottom leftmost corner of your screen right exactly where the Windows Start icon is located.
- Right-click on it to display a list of services.
- Find the Device Manager and left-click on it to launch its own window.
- On the Device Manager window, click on the Network Adapters line.
- If it shows your network adapter but with a yellow icon on the side, that means the driver is not compatible, damaged, or suffered an error.
- If that is the case, right-click on that network adapter and hit Uninstall.
- Make sure to check the delete the software driver for this device.
- Do a system restart.
- See if you are now able to connect to the internet
- If not, install a new updated driver for your network adapter.
- In case you do not have a saved copy of the driver software of your network adapter on your local drive, you may download one from the manufacturer’s website.
- After the download, install the driver and then restart.
Method 2: Adding IP Address Manually
If you have not touched your IP address settings, it is likely that your computer is using a DHCP IP address or an automatic assigning of IP address for a period of time. So here is what you should do if the Unidentified Network issue pops up.
- From your main desktop, press the Windows key + R on your keyboard.
- The Run window will appear. Type in NCPA.CPL and press Enter key.
- You should see your network adapter. Double-click on it to launch the Ethernet Status window.
- Click on the Properties to open a new window and scroll down to see the TCP/IPv4.
- Double-click on it to launch the IPv4 Properties.
- On the General tab, choose the Use The Following IP Address.
- Type in a new IP address such as 192.168.1.21 or 192.168.1.22 or higher. (Subnet mask of 255.255.255.0 and default gateway 192.168.1.1 should be kept unchanged.)
- On the Use The Following Server Addresses, type 18.104.22.168 for the Preferred DNS Server and 22.214.171.124 for the Alternate DNS Server.
- Click OK to close all the windows you have opened.
- Now the DNS servers and the IP address will take effect. Your internet should be working by now.
Method 3: Reset Winsock
If the above methods still do not work, this last one should make you smile as this is the best method to fix this type of issue.
- On your main desktop, put your mouse on the Start icon on your leftmost corner of the screen and right-click.
- You should see the Command Prompt (Admin) or the Windows PowerShell (Admin). Click on it to launch the Command Prompt service.
- Type netsh winsock reset and press Enter key.
- Then type netsh int ip reset and press Enter key again.
- Now type ipconfig /flushdns and press Enter for the last time.
- Close the Command Prompt window and restart your PC.
- After the reboot, your internet should now be working properly.
Always remember to reboot your Windows PC each time you make changes to make sure that it will take effect. Also, there are instances that a recent Windows 10 update is the problem. If that is the case, the third method should work as your solution.
If not any of these methods ever worked for you then the problem is much bigger than you think. We will advise that you see or bring your Windows PC to an expert to diagnose and fix the real issue. It could be that the LAN port is physically damaged or there is more there than meets the eye.
If you have queries regarding this article, please do leave a message in the comment section for your questions and concerns. We will be more than happy to answer all of them. And if you know someone that experiences the same issue, do share them this article to help them out.